Frequently Asked Questions


Q: What do you mean by “Coaching”?
A: Our clients hire us for holistic health and fitness assessments, program design and corrective and high performance exercise instruction. Like most consultants we work on an hourly basis and clients are billed accordingly.

Q: What is the difference between a Holistic Lifestyle Coach and a Personal Trainer?
A: Personal trainers typically operate on a per session basis where the primary focus is on exercise. Physical Excellence Coaches work on an hourly basis and the primary focus will always be on the highest priority goal and activity. Our coaching programs are highly comprehensive and very detailed.
The following diagram illustrates the holistic philosophy of Physical Excellence Coaching;


You the client is represented in blue (center). However there are 4 main components that create your being;

1. Chemical (orange): this area feeds on nutrition.
2. Physical (red): is fueled by the chemical.
3. Mental (yellow): is also controlled by diet and emotions.
4. Emotional (green): affects all aspects of your being

Regardless of your goal, your program will always be developed with a holistic or whole person approach. This is what truly sets us apart from the average fitness professional.

These types of programs require a higher level of knowledge, planning, skill and higher level of commitment from you the client. ¨If you are willing to put in the time and effort to make the changes then we will be there to guide you along the way.

Q: How long does it usually take to develop a program?
A: A program takes between 6-10 hours to develop. This would include a preliminary evaluation, individual program design and instructional visits.

Q: What if I am interested in long-term coaching or frequent visits?
A: All visits are billed on an hourly basis. Follow up visits and instruction sessions are 1-2 hours. However additional time can be reserved as needed. We also offer phone coaching which allows for a cost effective way to receive additional instruction and help you stay on track.

Q: How much can I expect to invest in my Holistic Lifestyle Coaching Program?
A: A complete Holistic Lifestyle Coaching program includes a comprehensive evaluation, exercise and nutrition program design and program instruction. Our entry-level comprehensive programs start at $1250. We also offer nutrition coaching, corrective exercise as stand along services. These programs start at $350 and $750 respectively.

Q:What is your appointment cancellation policy?

A:  Physical Excellence Coaching and its associates work on a scheduled appointment basis.  In order for us to effective use our time, we ask that clients give a 24-hour notice when canceling an appointment. This means a cancellation should be made at least 24 hours before the scheduled appointment. Appointments canceled inside of 24 hours will be billed at the normal rate of one hour to the client.

Q: What is your refund policy?

A: There are no refunds for services however we to offer a 100% money back guarantee on all services.

It is our policy that we offer a 100% Money Back Guarantee on services rendered provided that the client has met their obligations with following through with any and all assignments or if it was determined that we are not in a position to help you with your current challenge at this time.

Q: What types of payment do you accept?
A: We accept cash, checks and all major credit cards.

To schedule your no obligation consultation, call: 954-204-0677 or email: tt@physicalexcellence.org

Privacy Policy

What information do we collect?

We collect information from you when you register on our site, subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Google, as a third party vendor, uses cookies to serve ads on your site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy..

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

; To personalize your experience
(your information helps us to better respond to your individual needs)

; To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

; To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

; To administer a contest, promotion, survey or other site feature

; To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will be kept on file for more than 60 days in order to execute recurring billing accounts.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

4340 SW 9th court
Plantation, Florida 33317
United States